Acacia Boutique Hotel, San Juan

I had a mixed experience at this hotel. The rooms were spacious but lacked washcloths initially, and housekeeping was unavailable upon my check-in. However, the staff was very helpful and attentive, making up for the initial room issues. The location was a bit far from the main tourist spots, but still close to the beach. Dining was not included, but the on-site restaurant offered exceptional but pricey food.

My stay at the hotel was a mixed experience. The rooms were smaller than expected and lacked certain amenities like a microwave and fridge. I was disappointed that I couldn't get a late check-out even when willing to pay extra. However, the service, especially until Friday afternoon, was very helpful and attentive. The location was great for exploring local restaurants and being near the airport, although the residential area in San Juan was quieter than expected. Dining options were available but at an additional cost, although the food was exceptional. Overall, a decent stay with some drawbacks.

The hotel has a mix of pros and cons. The rooms are very nice and clean but may need some remodeling and new bedding. The service was pleasant overall, but there were some situations that made one feel less assisted. The location is great as it's close to the beach and restaurants, though it may not be the quietest area. The dining experience had its issues, especially with extra charges. Overall, it offers value for money considering the amenities available.